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SOFTWARE · DATACENTER · GAMES · AI
End-to-End Enterprise IT Stack

Enterprise & SME IT Solutions

Custom ERP/CRM integrations, hybrid cloud migrations, 24/7 managed IT operations, and comprehensive cybersecurity audits.

Sofia EU R&D & Izmir Engineering Hub GDPR & ISO 27001 Compliance
Enterprise & SME IT Solutions
enterprise-sme-services Tier-1 SLA
15 Dk Guaranteed Critical SLA
%40+ Operational Efficiency Boost
ISO 27001 Enterprise Data Security
7/24 Proaktif Continuous IT Monitoring

SYSTEM ARCHITECTURE & ENGINEERING BLUEPRINT

High-Availability Distributed Architecture

XOUNOX Enterprise architectures break free from bloated off-the-shelf software limitations. Tailored to your exact operational workflows, approval hierarchies, and invoicing routines, our modular ERP and CRM suites centralize inventory, finance, customer lifecycle, and personnel management under a single secure relational cluster. Coupled with zero-data-loss cloud backups and Microsoft Entra ID federation.

Microservice Mesh

Independently scaling container clusters, Kubernetes orchestration, and zero-downtime blue/green rollouts.

Zero-Trust Security

End-to-end mTLS encryption, granular RBAC access control, and ISO 27001 auditability.

XOUNOX Tier-1 System Topology

v4.8 · High-Throughput Node Mesh

Active Sync

Global Anycast Edge Layer

Cloudflare Enterprise & Local POPs (Sofia/Izmir)

<15ms

Envoy / Traefik API Gateway

Rate Limiting, WAF & OAuth2/JWT Mutual TLS

100k+ rps

Core Microservices (Go / Rust / Node)

gRPC Inter-service Bus & Event-driven Kafka

Multi-Tenant

Distributed Data & Memory Grid

PostgreSQL Active-Active / Redis Cluster / S3

99.999% ACID
All topologies are engineered with High Availability, automated geo-failover, and zero data loss (RPO=0) guarantees.

TECHNICAL PILLARS

6 Core Enterprise Engineering Modules

Modular, zero vendor-lock components tailored to the operational and compliance rigors of the industry.

01

Custom Tailored Modular CRM & ERP Systems

Bespoke ERP and CRM modules built ground-up around your unique business operations, automating quote generation, inventory sync, and multi-currency billing.

Custom ERP Modular CRM Automated Invoicing Workflow Engine
02

Self-Service Customer & Partner Portals (B2B/B2C)

Secure customer and dealer web portals enabling 24/7 self-service order tracking, invoice history, statement downloads, and support ticket submissions.

B2B Portal Self-Service Customer Extranet Role-Based Access
03

Microsoft 365, Google Workspace & Cloud Migration

Seamless zero-downtime migration of legacy mail and file servers into Microsoft 365 and Google Cloud. Enforcing unified security and DLP data protection policies.

Microsoft 365 Azure AD Google Workspace SharePoint DLP
04

24/7 Managed IT Helpdesk & Infrastructure Management

Continuous helpdesk assistance for workstations, networks, and line-of-business apps backed by 24/7 proactive remote monitoring and incident response.

Helpdesk 24/7 RMM Tools SLA Response Endpoint Management
05

Ransomware-Proof Immutable Cloud Backup & DRP

Automated immutable daily backups protected against ransomware encryption. Instant point-in-time recovery guarantees operational continuity in disaster scenarios.

Immutable Backup Disaster Recovery Ransomware Shield S3 Object Lock
06

GDPR & Regional Data Privacy Compliance Audits

Comprehensive technical security audits aligning customer and employee data handling with EU GDPR and Turkish KVKK requirements, eliminating liability.

GDPR KVKK ISO 27001 Penetration Testing Data Privacy

STANDARDS & SPECIFICATIONS

Technical Specifications & Performance Metrics

Guaranteed performance, security, and scalability benchmarks across production deployments.

Architectural Parameter
XOUNOX Architectural Benchmark
Support Response SLA
< 15 mins for Critical P1 issues, < 2 hours for standard tickets
Backup Frequency
Hourly transactional snapshots + Daily encrypted offsite immutable backup
RTO / RPO Target
RPO < 1 hour, RTO < 4 hours guaranteed across all disaster scenarios
Identity Federation
Microsoft Entra ID (Azure AD), Google Workspace, Okta with MFA
Device Support
Windows 10/11 Pro, macOS Sonoma/Ventura, Linux, iOS & Android MDM
Compliance Framework
ISO/IEC 27001, EU GDPR, KVKK, Cyber Essentials Certified

GEO-STRATEGIC ADVANTAGE

Onsite & Remote Enterprise Presence: Bulgaria & Turkey

With localized presence in both Sofia and Izmir, XOUNOX provides both rapid remote engineering and hands-on onsite hardware/network support. Fluent in EU corporate standards and regional business practices, we act as your trusted fractional CTO and enterprise IT department.

EU Legal Framework & Strict GDPR Protection

Complete IP protection governed by European law with direct EU legal entity agreements.

Direct GMT+2 / GMT+3 Timezone Synchronicity

Seamless working-hours alignment across London, Berlin, Paris, Izmir, and Dubai.

Up to 40% Cost Advantage at Tier-1 Engineering

Access senior engineering talent without the inflated overhead of Western European hubs.

Dual Engineering Headquarters

SOFYA / BG AB Merkezi

HQ & R&D Lab

European R&D hub, system blueprints, GDPR adherence, and EU fintech & media operations.

Sofia Silicon Valley Talent
İZMİR / TR Tech Hub

High-Load DevOps

High-concurrency development, distributed payment rails, and 24/7 technical operations.

24/7 SRE & Rapid Scale
Active Delivery Regions: Bulgaria · Turkey · Germany · UK · UAE · USA

EXECUTION LIFECYCLE

4-Stage End-to-End Engineering Workflow

Zero ambiguity, 2-week agile sprints, and continuous client test access.

01

IT Discovery & Gap Audit

Comprehensive inventory of workstations, servers, licenses, and security risks.

02

Roadmap & Architecture

Architecting tailored ERP modules and establishing milestone cloud timelines.

03

Deployment & Data Migration

Sanitizing legacy datasets, executing cloud cutovers, and staff training.

04

24/7 SLA & Proactive Care

Ongoing helpdesk operations, continuous telemetry, and quarterly reviews.

ENTERPRISE FAQ

Technical Inquiries, IP Rights & SLA

Detailed answers regarding source code ownership, offline capability, SLA commitments, and migration.

Enterprise Engineering Advisory

Ready to Engineer Your Tier-1 Industry Architecture?

Schedule a discovery session with our Lead Solution Architects. We deliver a detailed system roadmap, security audit, and cost breakdown within 48 hours.